IT support

Practical help when technology gets in the way.

IT support is available Monday to Friday, 09:00–18:00 UK time (Europe/London, GMT/BST). It is not a 24-hour or emergency service.

Within scope

Business email and domain configuration
Laptop, phone and tablet set-up for staff
Website hosting, SSL certificates and DNS problems
Back-up routines and account security reviews
Problems with apps or websites we have built

For urgent security incidents outside our hours, contact your hosting provider directly. In the UK, cyber incidents can also be reported to Action Fraud.

Log a support request

Tell us what you expected, what happened instead and any error message you saw. Please never include passwords.